SAFETY POLICY

Noble Luxury Transport is dedicated to providing safe, reliable and fun transportation to all our passengers. Our drivers are commercially licensed by the Department of Transportation. They are held to the State of Minnesota’s standards and will take care of each and every one of our passengers in a safe, professional manner. All of our party buses get routine maintenance along with safety inspections regularly to make sure they are all in the best operational state possible.

TERMS OF AGREEMENT

Booking Policy

Quotes are often given in advance and should not be confused as a booking. A booking takes place once your deposit is processed. Availability is subject to change until we commit to a booking.

Deposits

All our bookings are easily made online or over the phone and require set deposit. Deposit is non-refundable. If a reservation is canceled by clients’ request. It may be possible to change the date of your event subject to availability

Payment Policy

We accept cash, credit cards, venmo, paypal, and ACH transfer. A valid Credit Card is required up front, prior to your booking regardless of the final payment type. All balances are to be settled prior to your event. If no arrangement is made for the final payment, card on file will be automatically charged for the outstanding balance. Your Credit Card on file will also be used for any party bus damages. The customer is responsible for the full payment of any time used beyond their booking time frame which will be charged per hour over the booking time frame. The booking is considered complete once all customers and their belongings are removed from the bus and it is clear for the driver to leave the premises.

Cancellation Policy

If for any reason you need to cancel your booking, your deposit is non-refundable.

Service Extension

All of our bookings are based upon the booked time frame selected. We may book additional events immediately after your allotted time and not have availability to extend your booking without advanced notice. You may extend your event subject to availability. Any additional charges must be prepaid or authorized to the card on file. If your event is running later than booked and will impact our next booking we will drop you off in a safe place and consider your booking complete.

Special Charges Policy

Broken glass left on the bus – $100
Vomit on the bus – $150
Smoking – $200
Damage to the bus will be charged as repaired

Alcohol Policy

Customers agree that any passenger on the bus under 21 years of age will not drink, possess, or hand out alcoholic beverages of any kind. The customer will accept any costs that may arise due to underage consumption or possession, including fines, court costs, and attorney fees. Passengers may bring drinks (and a cooler) on to the bus for personal consumption. A cooler can be requested in advance from us.

Other Policies

The customer agrees to:
• No illegal drugs of any kind to be consumed or distributed while in a bus owned by Noble Luxury Transport
• The customer agrees that the capacity of passengers will not be exceeded at any time
• If at any time minors consume drugs or alcohol the service will be canceled immediately with no refund and the minors will be returned to the original pick-up
location upon which parents will be called.

The customer agrees and acknowledges that Noble Luxury Transport is not responsible for any personal or material damages during the rental time. Behaviors such as excessive noise/screaming, threats of violence, excessive intoxication, public urination, sharing alcohol with minors will lead to immediate discontinuation of the rental without refund. If at any time the bus driver shall feel threatened, the driver has the right to discontinue the event without any refunds and will drop all
passengers off at the nearest safe location. The customer will be held liable for any damages to the buses committed by the customer or any other passengers.

Privacy

Noble Luxury Transport shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. We are committed to protecting your privacy, and privacy of our customers is very important to us. Any personal information collected by our team through booking process or other means will only be used for internal use and not shared with any third-party vendors. We may use some personal data for promotional purposes by contacting you in future by phone, text msg or email. By sharing your information, you agree and give us consent to add you to our marketing and promotional campaigns, including but not limited to social media, direct messaging and email marketing. Some message and data rates may apply.

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